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Contact

Pick the right channel so your request is resolved fastest. Complaints and appeals run on record through your account.

Choose the right channel

  • I have a problem with a brand

    File your complaint with documents. Your draft is saved automatically; it is published after moderation and sent to the brand.

    File a complaint
  • I disagree with a moderation decision

    Appeal the decision from your case page to have it reconsidered. Appeals are reviewed as a separate record.

    Appeals and corrections policy
  • My personal data was published in a case

    If it is your own case, file a withdrawal request from your account and mention the personal data; moderators can pause publication. If it is someone else's case, use the “report” flow on the content.

    Go to my account
  • I want a copy or deletion of my data

    Create data export and account deletion requests on the Profile and privacy page. Requests are processed manually after identity verification.

    Profile and privacy
  • I represent a brand

    Apply through the “Do you represent this brand?” link on the brand's profile. The legal entity and your authority are reviewed by moderators.

    Brand directory

General enquiries and press

A general contact address will be announced on this page before launch. Until then, please use the channels above.