What we do
Users file evidence-based complaints about casino and betting brands anywhere in the world. Complaints are published after moderation; verified brand representatives post official replies, and the resolution history stays on record for everyone to see.
Our first target market is Turkey; the site is available globally and offered in several languages.
How we work
- Helping users first: the interest of the person documenting a problem comes before commercial relationships.
- Transparent metrics: every rate's definition, denominator and period is published on the methodology page; without data we say “Not enough data”.
- Recorded decisions: moderation decisions are recorded with a reason code and can be appealed.
- Privacy: your real name and documents are not public by default.
- Independence: sponsorship does not affect publication, rankings or trending.
What we do not do
BetSicil is not an official regulator, a court or a law firm. We do not guarantee payments, act on behalf of brands or promise legal outcomes. Published complaints are users' own accounts; licence information on a brand card is not a payment guarantee.
For brands
If you represent a brand, apply through the “Do you represent this brand?” link on the brand profile. Verified representatives post official replies; they cannot edit, hide or delete complaints.